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Withdrawal of cash by code

  • QAZKOM cardholders can use the «Withdrawal of cash by code» service in Homebank to further withdraw cash through QAZKOM ATMs.

    In order to use this service you need to log in to Homebank, proceed to the “Payments and Transfers” section and then select “Withdrawal of cash by code”. Enter your trusted mobile number, then specify the transfer’s currency and sum. The first part of the code will be revealed to you upon the completion of this operation. The second part will be sent via SMS message to the mobile number provided.

    For instance

    • Information on the screen: «The first part of the secret code: 12345»
    • Information in the recipient’s SMS: «Kod dlya polucheniya nalichnyh 67890, uznaite pervuu chast koda u otpravitelya. Vvedite oba koda i summu perevoda v bankomate QAZKOM. Podrobnee 7111»
     
    Go to “Payments and transfers”
    Select "Withdrawal of cash by code"
    1. Enter the trusted mobile number

    2. Choose a card for the transfer as well as currency, enter the trusted mobile number and the transfer amount.

    Please note that the transfer amount must be divisible by 2 000 tenge or 100 US dollars / 50 euro for each currency, respectively.

    For example, you can transfer 50 000 tenge, but you cannot transfer 51 000 tenge.

    And enter the transfer amount
    Confirm the transfer by entering the authorization code sent to your trusted mobile number.
    The first part of the code for cash withdrawal, displayed on the screen, will only be available to you.


    The second part of the code will be sent via SMS.
  • QAZKOM cardholders can use the service of cash transfer and withdrawal without a card via any QAZKOM ATM.

    Insert the card in the ATM, select the language, enter your PIN code and proceed to the “Transfer of cash by code” menu in order to transfer the funds. You will receive an ATM receipt with the first part of the code. The second part  of the code will be sent via SMS to the transfer recipient's specified mobile number.

    For instance

    • Information on the ATM receipt: «The first part of the secret code: 12345»
    • Information in the recipient's SMS message: «Kod dlya polucheniya nalichnyh 67890, uznaite pervuu chast koda u otpravitelya. Vvedite oba koda i summu perevoda v bankomate QAZKOM. Podrobnee 7111»
    • Inform the recipient about the transfer amount and the first part of the secret code in any convenient way.
    1. Go to the «Payments and transfers» tab
    2. Select "Transfers"
    3. Follow to the "Transfer of cash by code" menu
    4. Please note that the transfer amount must be divisible by 2 000 tenge or 100 US dollars / 50 euro for each currency, respectively. 

    For example, you can transfer 50 000 tenge, but you cannot transfer 51 000 tenge.
    5. Enter the mobile number of the transfer recipient. Another part of the code will be sent to this number via SMS.
    6. Select the transfer currency
    7. Enter the amount that you want to send to the recipient
  • Secret code is valid for 24 hours and there are only three attempts to enter it correctly allowed. In case if the code expires or it is entered incorrectly for three and more times, the transfer amount will be returned to the card.

     

    Money can be withdrawn through any QAZKOM ATM, where you need to select the "Cash by code" menu without inserting the card in the ATM.

    1. Press any button, select language and choose "Cash by code".
    2. Enter both parts of secret code without spaces. 
    3. Select currency of money to be received.
    4. Enter the exact transfer amount in tenge
    • No fee for cash withdrawal
    • Transfer fee is similar to the fee for cash withdrawal from the card used for cash transfer
    • Cash withdrawal fee depends on the type of card (debit/credit/payroll, etc.)

    For example

    • You transfer 20 000 tenge via Homebank or ATM
    • Fee for withdrawal of cash from your card is 0,5%, so the transfer fee will amount to 100 tenge